Government Portal: An eGovernment System for Government Advancement a Leading and Effective Approach

Abstract

public value improvement with the right toolset strengthens the establishment of a reliable and well-suited platform for both administrators and public around the globe. The purpose of this research was to identify requirements for developing an eGovernment system for public welfare, the research was carried out in the Democratic Socialist Republic of Sri Lanka which included participants of Sri Lanka and of International Territories where their preferences and requirements in an eGovernment system were questioned using a survey and the study of results showed high curiosity and demand from the public. To test the approach a single department of the government was digitalized while adhering to the full-scale architecture which will allows resources of all other departments to be digitalized and merged to a single prominent system when required. The software application suite developed for citizens and administrators worked as expected by both providing simplicity and effectiveness with government transactions. The project builds the initial foundation for the development of an effective full-scale horizontal integration level eGovernment system following stage plans and e government dimensions.