Pre-Co: The Next Generation of E-commerce
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NSBM Green University
Abstract
In the COVID-19 situation, most companies had to face huge losses, and many companies started to do their business online. Global users of e commerce applications have increased during the past two years. Then lots of companies wanted a new e-commerce application that could give more facilities than the existing e-commerce applications. The main objective of this project is to create an application that can provide more functionalities to users than existing e-commerce applications. The author has identified certain requirements from a survey. This project is based on users' recommendations and suggestions. system requirements are readily accessible and easy to operate. This e-commerce application will result in a user-friendly, dependable, and efficient application. Customers of the system will be able to predict the price of the given product using a price prediction system. This application contains a voice assistant to guide users through the system. This e-commerce application will provide an efficient platform to connect sellers and buyers.Sellers will receive a chatbot to interact with their customers. On the other hand, the previously mentioned price prediction system will help all citizens of the country to have a better idea of the variation of the price of the product.
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Citation
Ransika, R. K. S. & Oruthotaarachchi, C.R. (2022) Analysis of Customer Feedback towards Customer Satisfaction, International Conference On Business Innovation (ICOBI), NSBM Green University, Sri Lanka. P.47-413