University Human-Centered Supervision Platform for Student and Supervisor Collaboration in Research

Abstract

Higher education institutions are realizing more the importance structured research supervision is to timely advancement, efficient communication, and high-quality results. Current supervision procedures at the National School of Business Management (NSBM) rely on unofficial channels including emails, WhatsApp groups, and occasional meetings, which frequently lead to misunderstandings, delayed feedback, and inadequate tracking of students' progress. This study suggests a human-centered, centralized supervision management system that combines a mobile application for students with a safe web dashboard for supervisors and administrators. To improve responsibility and teamwork, the platform facilitates scheduled meeting scheduling, automated deadline reminders, structured document submission, and transparent feedback sharing. A quantitative assessment of final-year students and NSBM lecturers revealed significant issues with supervision procedures, which influenced its design features, including chatbot support and notification alerts. The results show that most participants experience problems with scheduling, feedback delays, and monitoring, underscoring the necessity of a single digital solution. It is anticipated that the suggested platform will guarantee the timely completion of research projects, improve productivity, and close communication gaps. All things considered, this study advances science by showing how a supervision model based on human–computer interaction (HCI) might improve academic cooperation and simplify research management in higher education settings.