Artificial Intelligence (AI) in Enterprise Resource Planning (ERP) Systems: Systematic Literature Review

Abstract

Enterprise Resource Planning (ERP) systems are crucial in optimizing business processes by integrating various organizational functions such as finance, supply chain, human resources, and customer relations. Integrating Artificial Intelligence (AI) into ERP systems has revolutionized decision-making, automation, and predictive analytics, enhancing efficiency and strategic planning. This systematic literature review examines the current state of AI applications in ERP systems, By analyzing peer-reviewed articles, industry reports, and case studies, this review identifies trends, gaps, and future research directions in AI-enhanced ERP systems. The findings highlight how AI transforms traditional ERP functionalities into intelligent, adaptive platforms, while also addressing barriers to adoption.